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Frequently Asked Questions

How do I get started?

There's no software to install. You use your web browser from anywhere with an internet connection.

What do our customers say?

Supply Chain Management Software Review Best Apps for Business

Read reviews on GetApp and Serchen.

Are there any hidden fees?

No setup fees. What you see above is what you pay. VAT at 20% is payable by customers in the United Kingdom, of course.

What about security?

Every page has banking-grade SSL security. Your data is kept in its own database, separate from other customers. OrderHarmony runs on secure unix servers. Read more.

How does the user limit work?

Add as many user logins as you need, you pay for the maximum number of users in each billing period.

How do I cancel?

During your free trial, if you don't want to become a customer, you don't have to do anything. Once you are a paying customer, just email support to let us know.

What about support?

We pride ourselves on providing great support, for free, to all OrderHarmony customers. Read our reviews: support is one of the things our customers love most about OrderHarmony.

How do I pay?

When your trial finishes we charge your Visa or Mastercard every 30 days. We don't ask for your card details up front. You can also pay by PayPal or Direct Debit.

What about updates?

We regularly release updates to OrderHarmony, so as our software improves, you get the benefits. This is software-as-a-service.